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The following Terms and Conditions govern your use of the Exotic Escape Gift Card of Exotic Escape Spa and Salon in Davenport, Iowa.
- Exotic Escape Gift Cards may be treated the same as cash.
- Exotic Escape Gift Cards are not redeemable for cash, nor can they be returned for a cash refund.
- Exotic Escape Gift Cards’ cash value is 1/10 of one cent.
- Exotic Escape Gift Cards/Certificates cannot be purchased with an Exotic Escape Gift Card.
- Sales Tax is applicable on any merchandise purchased with an Exotic Escape Gift Card/Certificate.
- Exotic Escape is not responsible for lost/stolen Exotic Escape Gift Cards/Certificates.
- Exotic Escape Gift Cards do not expire. Exotic Escape Gift Cards are honored for dollar value only. So the customer is responsible for paying for price difference on services when prices change.
- Exotic Escape Gift Certificates do have an expiration date written on them. Once expired, that certificate will only be honored for the cash value of the certificate. Gift certificates that are donated, auctioned off or sold at a discount will not be honored past the expiration date.
- Lost and stolen gift cards are not replaceable and are non-transferrable.
- An appointment using your gift certificate/card can only be made by providing the gift card number when making your reservations. Our cancellation policy does apply, and gift card/certificate will be charged those fees accordingly.
- If you purchase a package, you cannot make substitutions for services. However, you can convert your gift card to a cash value and redeem your card for whatever services/ products you want. You are also allowed to pay the difference to upgrade your full-price service.
- If the appointment made to redeem your gift certificate/card is not canceled or rescheduled at least 24 hours in advance, we will be unable to redeem your gift certificate for full value. You will be charged a 50% cancellation fee without notice.
- Should you not wish to redeem gift certificate/card, you can use the treatment value towards retail items. Some retail items on shelves are excluded for purchase with gift cards/certificates because they are not the property of Exotic Escape Spa.
- Gift cards Sold Under previous ownership (Exotic Escape day spa will only be honored 5 years from purchase date)
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